Owner FAQs
Answers to your frequently asked questions
-
Am I required to make my property available to Section 8?
Property owners are not obligated to accept Section 8 tenants unless local or state laws require it. We recommend reviewing regulations specific to your jurisdiction. -
Are you licensed?
Yes. Dwella Property Management, LLC is a fully licensed property management company and operates in compliance with all industry standards and legal requirements. -
Can I reach you after hours?
Absolutely. We provide an emergency contact for urgent maintenance issues. Routine inquiries are addressed during regular business hours. -
Can you deposit rental income directly into my account?
Yes. We offer convenient and secure direct deposit for all owner disbursements, ensuring timely payment each month. -
Do I get to see the lease or sign it?
Owners may review the lease agreement prior to execution. We handle lease signing on your behalf unless otherwise specified. -
Do you sell real estate too?
Yes. In addition to property management, we can assist with buying or selling investment properties. Let us know if you are interested in exploring these services. -
How and when do I receive my rental income?
Owner disbursements are typically issued via direct deposit on a set monthly schedule after rent collection and any applicable deductions. -
How is rent collection handled?
We provide tenants with several convenient payment options, including an online portal. Late payments are addressed promptly and in accordance with lease terms. -
How long are lease agreements?
Standard lease terms are usually 12 months. However, we can accommodate different durations based on market demand and your preferences. -
How much security deposit do you require from tenants?
Deposits are set based on market norms, local regulations, and tenant qualifications. We ensure compliance with all applicable laws. -
How soon can you begin managing my property?
We can start as soon as the management agreement is signed and your property is ready for leasing. -
What types of properties do you manage?
Our portfolio includes single-family homes, duplexes, multi-family units, condominiums, and commercial properties. -
What types of reports will I receive and how often?
You will receive detailed monthly financial reports including rent payments, maintenance expenses, and owner statements. Additional reporting is available upon request. -
Who holds the tenant’s security deposit?
Security deposits are held in a designated trust account in accordance with state and local laws. We manage all deposits and refunds to ensure legal compliance.
